
FAQs
What are next year's Festival dates?
18-27 September 2026
What dates are tickets released?
Friends priority booking is Friday 24 July
General public booking is Saturday 1 Aug
What are the Information Office opening times?
Tickets can be purchased both online and in person at the Information & Box Office in St Mary’s Hall, open from 10am-12.30pm on:
- Friday 24 July (Friends Only)
- Saturday 25 July (Friends Only)
- Every Saturday in August
- Saturday 5 September
- Saturday 12 September
During the Festival there will be a Box Office/Info Desk in St Mary’s Hall and at Skern
How do I buy memberships and tickets?
Through our website or in person during Information Office opening hours.
How do I log into my account/reset my password?
Go to the ticketing page on our website here. Click on the ‘Profile’ option (on larger screens like laptops) or the three lines (on mobiles) at the top right of the screen.
Select Register/Log in
Try creating your account - if that doesn't work, then follow password reset instructions below:
Click link that says 'Forgot password'?
Wait for password reset email to arrive. This may take a few minutes so please be patient before requesting another reset, which may add further delay. Please check your junk/spam folder too.
Follow the instructions in the email to reset your password.
Use your new password to access your account in the normal way.
(If you have issues with logging in, please check that your Friends Membership is still valid for 2025 and has not expired)
Can I order tickets or memberships over the phone?
Sorry, we cannot take credit card details over the phone.
Can I pay with cash?
Sorry, we are unable to process cash transactions.
What do I do if I haven’t received my tickets?
Tickets are sent to the inbox you have registered. If you have paid for tickets and not received them please check your Junk Box first before asking the Box Office to resend.
How do I contact the Information Office?
Information Office email – boxoffice@appledorebookfestival.co.uk
Information Office telephone – 01237 734730
What if I don’t have access to the internet?
You can buy tickets in person during Information Office opening hours. Or is there a friend or relative who could help?
Is there a concession for a carer to attend with me?
Yes, carers can attend at half price.
Do you offer concessions for those who are registered disabled?
Registered disabled visitors who require a chaperone to accompany them can purchase an additional ticket at 50% off the face value with every full-price ticket purchased. Please note it is not possible to offer this discount for events involving food and drink.
Are there any other concessions?
Sorry, there are no other concessions
Are children allowed into all events?
Yes, as long as they have a valid ticket. Recommended age limits may apply to certain events, but if this is the case it will be stated in the brochure.
Will I receive physical tickets or memberships?
Tickets and memberships are electronic and can be shown on entry to the event on your phone or printed off at home.
Where is best to park during the Festival?
From Sat 19 to Tues 22 Sept there is Churchfield Car Pay & Display Park at the far end of the Quay. From Wed 23 to Sun 27, when events move to Skern, there is plenty of space for parking, adjacent to the Festival Tents on site.
How do I become a Friend?
Please click here for more information.
Can I bring my dog with me?
Only guide dogs or support dogs can go into the events.
Can I volunteer for the Festival? How many volunteers are there and what do they do?
Please click here for further details. We rely on over 100 volunteers ranging across the Festival’s organising committee to fundraisers, stewards, interviewers, drivers and a myriad of other roles.
What does the Festival do with the money it makes?
The Festival is a registered charity and supports the Charlotte Aitken Trust Schools Week. Any surplus we make is used to support local community charities.
What is Schools Week?
Each year, 7000 plus pupils benefit from author events organised in the classroom or library at their school, many of which are subsidised. The Charlotte Aitken Trust is just one of the many grantmakers who help make this happen - click here for more information.
Do you have hearing loops in your venues?
Hearing loops will be installed at St Mary’s Church, the tents at Skern and in the Kingsley School Theatre during the Festival.
