Terms & Conditions

  • All details in the Festival programme were correct at the time of going to print. We may have to change programmes and artists if circumstances dictate, but we will make our best efforts to inform all customers of any changes as soon as we are aware. We cannot provide a refund if the event is still taking place.
  • In the event of the total cancellation of any single event due to circumstances beyond the Appledore Book Festival control, customers can contact the Box Office for a full refund.
  • We reserve the right to change the Venue, if ticket sales differ greatly from the anticipated numbers. Any changes will be advertised and Stewards will be on hand to direct you to the correct place.
  • The management reserves the right to refuse admission. Tickets are issued subject to the Rules and Regulations of the Venue.
  • Event start times are punctual. Please allow plenty of time to arrive and be seated before the event starts. If you are late our stewards will do their best to show you to your seat with minimal disturbance to the event, but you may be asked to wait until a suitable break in the performance.
  • Any person attending an Appledore Book Festival event consents to the recording and filming of themselves as members of the audience in such instances whereby recording and filming occurs. Personal audio recorders and mobile phones are not permitted to be used in the venues.
  • Ticket orders will be processed in order of receipt, and will be dispatched by 2nd-class post. If you do not receive your tickets within 7 days please contact the Box Office.
  • All ticket purchases made online and via telephone will receive digital tickets as a standard option.  You will receive a digital ticket immediately after making payment.  You can show your digital ticket for entry to the event or you can print a copy at home and bring it with you.  If you prefer you can have your tickets printed and posted to you for a £1.50 booking fee.
  • It is prohibited to make commercial use of any tickets purchased from the Appledore Book Festival. Any ticket that is re-sold or transferred for profit or commercial gain by anyone other than the Appledore Book Festival may be voided and the holder may be refused entry, or ejected from the venue.
  • Buying a ticket will ensure that you get into the event but we cannot guarantee a seat in any particular location. In accordance with security regulations, all venues will be cleared of belongings and Festival-goers in preparation for the next event.
  • The Appledore Book Festival cannot be responsible for any personal liability for damages, loss or injury sustained during the events, if the cause is due to the negligence of the ticket holder or the unforeseeable actions of other patrons.
  • Appledore Book Festival Children’s Events: An adult must accompany all children under the age of 14. The Appledore Book Festival cannot be responsible for children who are unattended. All age recommendations are as suggested by the publisher and at the discretion of the person purchasing the ticket.
  • Unwanted tickets will be bought back by the ABF at face value, less a 25% administration charge, up to one week before the Festival. The Box Office will need to receive the actual tickets before this can be arranged. No refunds will be made after this point.